Not getting my password reset email, support won’t respond (please help)

id: 749497

category: Bugs and Glitches

posts: 3

I’ve tried to reset my password to no avail and support won’t answer my emails. The account is Isaac10998. I’ve supplied DoB, email, everything. Please help.

Quantum1993

infinitedabber200 wrote:
I’ve tried to reset my password to no avail and support won’t answer my emails. The account is Isaac10998. I’ve supplied DoB, email, everything. Please help.

Do you happen to be using a school-managed device? If so, the email might keep getting blocked.

infinitedabber200

Quantum1993 wrote:
infinitedabber200 wrote:
I’ve tried to reset my password to no avail and support won’t answer my emails. The account is Isaac10998. I’ve supplied DoB, email, everything. Please help.
Do you happen to be using a school-managed device? If so, the email might keep getting blocked.

No, the device isn't school managed. It's hooked up to an iCloud email, if that has anything to do with it.